We use UPS and USPS for US domestic orders and DHL or UPS for international orders.

If you selected US economy shipping, your order will typically arrive at your doorstep within 2 to 6 business days after being dispatched. It takes 2-3 business days to dispatch.

For orders placed with US standard shipping, the delivery time is typically 1 to 3 business days. It takes 2-3 business days to dispatch.

We offer a US standard shipping option, which typically takes 1-3 business days for transit after dispatch.

If you require expedited delivery and wish to receive your order faster than the standard shipping timeframe, please feel free to contact us at care@thebekk.com.

Our team will be delighted to assist you with alternative shipping options.

Orders containing items in stock will be carefully prepared for shipment, and the tracking information for these orders can typically be accessed within 2-3 business days after receiving the tracking number.

Please note that the tracking number itself is usually generated within 3 business days from the time of purchase.


Please click below to track your order. If you have not received any notifications regarding your order, it is possible that the order was placed without your email contact information.

To receive assistance and ensure a smooth resolution, please do not hesitate to reach out to us at care@thebekk.com.

TRACK MY ORDER

Yes, we do ship to PO box using USPS only.

We would like to inform you that The Bekk does not assume responsibility for any customs duties or additional fees incurred for international orders.

In the event that an order is returned to us due to uncleared customs fees, the refund issued to you will have the additional shipping fee deducted, while the original shipping fee remains non-refundable.

For orders under $80, the US economy shipping option is available at a flat rate of $9. However, if your order exceeds $80, the US economy shipping is provided free of charge.

 Alternatively, for orders under $80, the US standard shipping option is available at a flat rate of $18. Yet, if your order totals $80 or more, the US standard shipping is offered at a reduced flat rate of $10.

Certainly! We do offer international shipping via DHL. The shipping fee for international orders is determined by the destination country and the chosen shipping method.

Please note that the shipping fee may vary based on these factors.

Orders containing items in stock will be carefully prepared for shipment, and the tracking information for these orders can typically be accessed within 2-3 business days after receiving the tracking number.

Please note that the tracking number itself is usually generated within 3 business days from the time of purchase.

Once your order is dispatched, you will receive an email notification with the tracking number.

In the case of pre-order items, tracking will be available once the items have been dispatched. We advise reviewing the product page for the estimated delivery date prior to making a purchase.

If an order is returned to us without proper authorization or as a result of an incorrect shipping address, we request that you promptly contact us at care@thebekk.com for urgent assistance.

In such cases, the original shipping fee will not be refunded, and it will be the customer's responsibility to cover the additional shipping fee in order to receive the order.

Orders containing items in stock will be carefully prepared for shipment, and the tracking information for these orders can typically be accessed within 2-3 business days after receiving the tracking number.

Please note that the tracking number itself is usually generated within 3 business days from the time of purchase.

If you selected US economy shipping, your order will typically arrive at your doorstep within 1 to 6 business days after being shipped. For orders placed with US standard shipping, the delivery time is typically 1 to 3 business days.Please note that pre-orders may have varying delivery times depending on the estimated delivery date.Additionally, delivery dates for pre-orders can vary based on the selected shipping method and the destination country.

Prior to placing pre-orders, please review the product page for the estimated starting date of delivery.

Kindly note that the estimated delivery date is subject to potential adjustments, and you will be promptly notified of any changes.

Rest assured that we will promptly prepare and ship your pre-order once the items are ready for dispatch.

Please note that the estimated delivery date is subject to potential adjustments, and you will be promptly notified of any changes.

For packages shipped via UPS and USPS, tracking history is available. If the tracking status indicates that your order was delivered but you have not received it, we advise you to check with your neighbors, mail room, leasing office, or any other locations first where the delivery driver may have left the package.

In the unfortunate event of a missing, stolen, or damaged parcel, we offer Navidium shipping insurance.

If you opted for insurance when placing your order, please urgently contact us at care@thebekk.com for assistance.

Please note that if your order is not insured, we are unable to issue a refund and strongly recommend contacting the courier to initiate a claim with them.

We request that you obtain prior authorization from us before returning any items or sending orders back to us.

Please be aware that without this authorization, we are unable to accept the package, and therefore, we cannot issue a refund for it.

It is important to adhere to the specified return process to ensure a successful resolution.